Questions about your Manuscript Status?
The ScholarOne support team is happy to provide technical support for all ScholarOne Manuscripts sites throughout the entire submission process, up to the point of final submission.
After submission, all inquiries regarding the status of peer review or requests to modify the manuscript must be directed to the journal’s editorial office.
Requesting an extension?
While ScholarOne support team is here to assist with technical issues, requests for deadline extensions are handled by the journal’s editorial office.
Please reach out to them directly for assistance with deadlines.
How to contact the Editorial Office?
To find the contact for the Editorial Office please log in to your account and go to the Author tab.
Depending on the site’s settings, there should be a hyperlinked editor’s name under the Status column for the submitted paper. Please use this link to send an email to the journal’s Editorial Office. If you wish to receive a copy of this email, please add your own email address to the CC field.
If there is no hyperlinked editor’s name and contact available in your Author center, please navigate to the journal’s home site to locate the office’s contact information.