Contact Technical Support

Contact the ScholarOne Technical Support Team via the form below.

To ensure efficient support, please use this form only for technical issues like portal access, file uploads, PDF proof problems, or Ringgold identifier questions.

If you are looking for information about the submission status, decision explanation or deadline extensions, please contact the Journal’s Editorial Office.

We also recommend reviewing the FAQs for other helpful system information.

What brings you here?

What's your question about? *

Need to check your manuscript status or request a change? After submission, all inquiries regarding the manuscript's status or requests to modify the manuscript must be directed to the journal's editorial office.

To find contact information, view our Manuscript Status FAQ

Need to link your ORCID iD? Please view our FAQ: How do I link my ORCID iD to my ScholarOne Journal Account?

Tell us more about it... *

Need to check your manuscript status or request a change? After submission, all inquiries regarding the manuscript's status or requests to modify the manuscript must be directed to the journal's editorial office.

To find contact information, view our Manuscript Status FAQ

Need to link your ORCID iD? Please view our FAQ: How do I link my ORCID iD to my ScholarOne Journal Account?

Trying to reach the Editorial Office? This form connects you with Technical Support, not the Editorial team. Technical support is unable to advise on editorial matters like extensions, submission status or submission requirements.

To find contact information, view our Manuscript Status FAQ