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Local language support

Chinese

Monday to Friday
9:00 a.m. – 5:00 p.m. CST (UTC +8)

Chinese and English
010-65280223

s1help.chinese@silverchair.com

English

Monday-Friday, 24 hours
English
For best results, please submit an inquiry above.

Please note: We are unable to assist with the following inquiries via email:

  • Manuscript or peer review status updates
  • Manuscript changes after submission
  • Responses to manuscript decisions
  • Requests to waive article processing charges (APCs)
  • Requests for reviewer certificates

For these inquiries, please contact the journal directly through your Author or Reviewer Center.

Japanese

* Available only for journals issued by Japanese societies

Monday to Friday
9:30 a.m. – 5:30 p.m. JST (UTC +9)

Japanese and English
03-3910-4517

s1help.japanese@silverchair.com