Contact SCHOLARONE Support
Contact the ScholarOne Support Team via the form below
Before you complete this form, check the FAQs for ScholarOne Manuscripts & ScholarOne Conferences. If you are looking for information about the submission status, decision explanation or deadline extensions, please contact the Journal’s Editorial Office.
Review open and recently resolved issues:
Local language support
Japanese
Monday to Friday
9:30 a.m. – 5:30 p.m. JST (UTC +9)
Japanese and English
03-3910-4517
Chinese
Monday to Friday
9:00 a.m. – 5:00 p.m. CST (UTC +8)
Chinese and English
010-65280223
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