Contact Conference Support

Contact the ScholarOne Conference Technical Support Team via the form below.

To ensure efficient support, please use this form only for technical issues like portal access, file uploads, PDF proof problems, or similar.

If you are looking for information about the submission status, decision explanation or deadline extensions, please contact the Society directly.

We also recommend reviewing the FAQs for other helpful system information.

Review open and recently resolved issues:

Local language support

Monday-Friday, 24 hours

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* Available only for journals issued by Japanese societies

Monday to Friday
9:00 a.m. – 5:00 p.m. JST (UTC +9)

Japanese
03-3910-4517

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Monday to Friday
9:00 a.m. – 5:00 p.m. CST (UTC +8)

Chinese and English
010-65280223

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